Let’s imagine a scenario – two travellers (let’s call them Andrew and Pauline) decide to visit India and Nepal on their upcoming holiday. Being the clever people they are, they do all the necessary homework first, including finding out what visas are needed in the different countries but they find that the Indian Immigration website is a little ambiguous when it comes to a second visit to India within a week of the first visit. So, Andrew makes a call to the Indian High Commission in Wellington which goes something along the following lines (this is the short version):
“We are visiting India for one week from 22 April to 29 April, then we fly to Nepal for 6 days before returning to India for one night, in transit at an airport hotel in New Delhi. What sort of visa do we need?”
“You must get the double entry visa, sir. It is not allowable to enter India for a second visit within 60 days of the first visit, unless you have the double entry visa, sir”
“Even although we will only be back in India for a bit under 12 hours, after a visit to Nepal, and won’t be doing anything except sitting at a hotel near the Airport?”
“No sir, you must be getting the double entry visa”
So, at a cost of something like NZ$150 each, two double entry visas are purchased, and the passports come back from Wellington with the visas inside along with a very impressive stamp signed by S K Verma, Second Secretary for Bureaucratic Nonsense, High Commission of India, Wellington, stating that two entries to India are permitted, the second within two months of the first, and (note this….it’s a key part of the story) “registration required within 14 days of arrival in India”. Another small, but key factor here is the fine print on the visa itself which states “Registration required within 14 days of arrival essential for stay beyond 150 days”. These things are admittedly open to interpretation but the message seemed to be that you should register somewhere (no information was given as to with whom, or where) within 14 days on any visit if you intended to stay 150 days or more, plus maybe you could glean that registration within 14 days was certainly needed regardless of total days, should you be on a second visit under a Double Entry visa.
Fast forward three and a bit months, to Indira Gandhi International Airport, New Delhi on the evening of Saturday 5 May. Our travellers arrive on a flight around 5.30pm, having spent a few days in the neighbouring country of Nepal and looking forward to a few hours rest at a hotel, a hot shower, a meal and then a return to the airport around 2am to check-in for the next leg of the journey, a flight to Mauritius departing at 5.20am on Sunday 6 May. Waiting in Arrivals is a man from the tour company, and a driver, ready for the trips to and from the hotel (which has been paid for by the way).
No-one had factored in Immigration’s approach to the situation. The man behind the counter looks at the passports and visas for a very long time, then has a long conversation with his neighbour (in Hindi of course – there’s no sense in speaking the language of the people at the centre of the issue and thereby letting them in on the secret too soon). Eventually, Mr Bureaucrat (“MB”) turns back to us (“AP”) and says “You cannot enter India as you have not registered”.
AP: “But we don’t have to as our total stay is only 8 days, and anyway, the second visit hasn’t started yet”
MB: “Yes you do”
AP: “OK, our mistake, sorry. We’ll do so now – where do we go?”
MB: “You must go to the AFFRO office”
AP: “Where is that?”
MB: “In New Delhi, near the Hilton Hotel”
AP: “But if we can’t get into India, how can we go to the AFFRO office in the city. And even if you let us in, what time does the office shut?”
MB: “It is not open on weekends, sir. You need to go there on Monday”
AP: “But we are leaving here at 5.20am tomorrow, less than 12 hours from now. How can we go to an office that won’t open until the day after we leave? Why don’t we just stay in the Airport, and become transit passengers only?”
MB: “No, you have a visa for a second entry, so you don’t need to stay in transit”
This circular conversation continued for some time, until eventually our man went away to speak to a superior officer, and came back to advise two things.
*Firstly, by virtue of the great kindness of the Government of India, we would be allowed into the country on one very strict condition – that we did not leave the Airport until we had gone from where we were at Arrivals on Level 0, to Departures on Level 2, where (wonders will never cease!) we would find an AFFRO office that was open for the next hour or so. Once we had registered, we would be free to go to our hotel.
* Secondly, double entry visas are only necessary for instances when you leave India for distant parts such as a return to your home country, and because we had only visited a neighbouring country (like Nepal, Burma, Bangladesh etc.) we had not needed the “2nd Visit” endorsement after all.
The illogical connection of these two contradictory pieces of information escapes us still – we were being given grudging permission to use a visa we actually didn’t need in the first place, and which therefore presumably could be ignored. Deep and meaningful sarcasm was contemplated at the time but, surprisingly, it wasn’t used as one imagines it wouldn’t have helped the cause in any way at all.
So, we are stamped into the country, we collect our bags and we emerge into Arrivals to be greeted by our tour guide who had probably thought by now we weren’t coming. We explain to him that we need to go out the doors (into the 38deg heat by the way) and upstairs to the AFFRO office, so as it may take a little while, could he look after our bags and stay put in nice air conditioned Arrivals? No problem, so off we set through the airport doors, thus technically setting foot of course on Indian territory. Big mistake!
Upstairs we go, but security (we’re talking seriously armed people here) will not let us into Departures because, whilst we have a ticket to leave, no-one gets into the Terminal for any reason unless they have a ticket and are within 4 hours of their departure time. No amount of discussion, conversation, cajoling, pleading, begging makes any difference – the rules are the rules, and until 1.20am, we ain’t getting into Departures. It is now around 7.30pm.
So, back downstairs where, you’ve guessed it, we are still on the outside and now, we are not allowed into Arrivals either, and our guide and our luggage are still on the inside! If you’ve persevered so far, you may be getting a sense of growing frustration at this point. You would be right….
Eventually, after much discussion, an armed guard escorts me into Arrivals where I collect Jitendra and our bags. The guard also understands my request to ask the next set of guards on the doors between Arrivals and Customs if I can go back through to MB and see if another solution can be found to our Catch-22 situation…..probably knowing full well that a reverse move i.e. an ENTRY into Customs and Immigration via the EXIT door just isn’t going to happen. Naturally, he was right.
So, here we are: in India but not in India. Unable to register, unable to go to our hotel (yes, we probably could have just gone but how did we know that MB wasn’t watching us on the CCTV, cackling away like a mad man, and hoping we will flout his petty little rule so he can call up the soldiers and have us cut down in a hail of bullets on the edge of the carpark?), unable to yet get into Departures, and unable to get back into Arrivals! Has anyone watched the Tom Hanks movies “The Terminal Man”? At least that character was inside looking out and not the other way around.
What to do?? At this stage, we sent Jitendra and the driver home because it’s becoming clear that even if we do solve the problem, we are only just going to get to the hotel in time to turn around and come back, so staying what’s left of the night at the Airport has become the best option. After all, in the gate lounges there are reclining seats, food courts, places to freshen up etc. But, hold on, those options aren’t going to become available until after 1.20am!!
But there’s a solution, albeit an uncomfortable one. On Level 2, in a glassed off area with strict security (i.e. you can SEE Departures, but you sure as heck cannot BE in Departures) there is a Visitors’ Lounge which, after showing the same ticket that won’t yet let us in next door, we are allowed to enter and find a seat to settle in for the long wait until 1.20am. There’s a small coffee stall, but that’s it, or so it seems. After a while one of us needs to to the toilet, so follows the signs which interestingly enough lead to a lift, which takes you down to Level 0…..but INSIDE the building!! So suddenly, we ARE inside Arrivals, and freely walking up and down within a metre or so of the goons who wouldn’t let us in just an hour or so before! Still can’t get in the next set of doors to Immigration of course, but that doesn’t matter now because we’ve given up on going to the hotel.
Stay with me – this story has another twist yet!
The hours pass, and with our trips up and down the lift to Arrivals, we manage to get fed, watered, toileted, amused etc., until finally 1.20am arrives, and we get released into the wonderful world of Departures. Whilst we imagine that the AFFRO office is highly unlikely to be open at this time of the night, especially on a weekend, we do look for it in the place where we were told it would be. To our complete lack of surprise, it does not appear to exist so we don’t bother to look any further, and therefore we don’t bother to register, and go to check-in instead.
That completed, we head back to Immigration (or Emigration would be a better term in this case) and approach the counter. The man behind it looks at the passports and visas for a very long time, then has a long conversation with his neighbour (in Hindi of course – there’s no sense in speaking the language of the people at the centre of the issue and thereby letting them in on the secret too soon). Eventually, Mr Bureaucrat Number Two (“MB2”) turns back to us (“AP”) and says “You cannot leave India as you have not registered”. !#%^*!!
Let’s leave it there….suffice to say that after much debate amongst about six Bureau of Immigration men who all looked at the passports and visas several times each, MB2 eventually went and spoke to his superior officer, but God heard our prayers and MB2 came back, actually smiled and said “It’s OK, we won’t worry about it this time”, stamped our passports and waved us through.
A little under 3 hours later, as dawn was breaking over New Delhi, we lifted off Indian soil, and didn’t look back.





